Welcome to the Morales Cakes & Bakery website. By accessing or using our website and placing an order, you agree to be bound by the following terms and conditions. If you do not agree with any part of these terms, you may not use our services.
1. Services and Orders
- Product Availability: All our cakes and bakery items are subject to availability. We reserve the right to limit the quantity of any product or discontinue items without notice.
- Order Confirmation: An order is only considered accepted once you receive a confirmation email from us.
2. Pricing and Payments
- Prices: All prices are listed in [USD/Local Currency] and do not include taxes or delivery fees unless specified.
- Secure Payment: Payments are processed through secure third-party gateways. We do not store your full credit card information on our servers.
3. Custom Orders and Allergens
- Custom Designs: For custom cakes, specifications must be finalized at least [Insert Number, e.g., 72] hours before the pickup/delivery date.
- Allergy Warning: Our facility processes nuts, dairy, wheat, and eggs. While we take precautions, we cannot guarantee a 100% allergen-free environment. The customer assumes all risks related to food allergies.
4. Cancellation and Refund Policy
- Perishable Goods: Due to the nature of our products, all sales are final once the product has been picked up or delivered.
- Cancellations: Orders cancelled with less than 48 hours’ notice are not eligible for a refund, as production and ingredient sourcing begin in advance.
- Claims: If there is a major defect or error in your order, please notify us within 2 hours of receipt to discuss a replacement or store credit.
5. Pick-up and Delivery
- Pick-up: Customers are responsible for inspecting the product at the time of pick-up. We are not responsible for damages occurring during customer transport.
- Delivery: If delivery is selected, someone must be present to receive the order. If no one is available, the order will be returned to the bakery, and additional fees may apply for re-delivery.
6. Privacy and Data
- Data Use: We collect only the information necessary to process your order (Name, Email, Address). Your data is protected and will never be sold to third parties.
7. Intellectual Property
- All content on this website, including images of our cakes, logos, and text, is the property of Morales Cakes & Bakery and may not be used without our written consent.
Privacy Policy (Quick View)
We respect your privacy. We use your information solely to:
- Complete your purchase and delivery.
- Communicate regarding order status.
- Send occasional promotions (only if you opt-in). We use industry-standard encryption to keep your transaction data safe.